Jan Young

Jan Young, MBA, CSPO, CSM, is an accomplished leader in customer success, emerging technologies, and B2B go-to-market strategies. As a founding member of RevRoom, Jan facilitates collaboration among revenue leaders to shape future market alignments. With experience as an adjunct professor at the University of San Francisco and founding limited partner at Success Venture Partners, Jan continues to influence the industry. Previous roles include co-founding ProtoTopian Tech and CxXchange, and serving as a principal consultant at The Success League, where Jan enhanced customer success strategies for various organizations. Jan has also held key positions such as marketing manager at Paramount Pictures and VP of client services at Vubiquity, achieving significant revenue growth and leading high-performing teams. An advocate for inclusive innovation, Jan actively writes and curates content for CS Insider, furthering discussions on customer-centric and DEI programs.