Ishrat Jahan is a Lead Generation Specialist at PrimeSync since January 2024, with prior experience as a BPO operation associate, focusing on managing inbound and outbound calls and researching potential clients. Previously, Ishrat held the role of Support Coordinator at Field Nation from August 2023 to November 2023, providing client and technician assistance through Salesforce and troubleshooting inquiries. As a Customer Service Representative at SuperTel Ltd from January 2022 to July 2023, responsibilities included handling calls and assisting customers with order placements and modifications. Ishrat is currently pursuing a Bachelor's Degree in Computer Science at Shanto Mariam University, following a Higher Secondary Certificate in Science from Milestone College and a Secondary School Certificate in Science from Milestone School.
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