Carmen C. is an experienced customer success and account management professional with a robust background in driving retention and expansion strategies. Currently a Customer Success Manager at Printify, Carmen has previously held roles including Customer Success & Renewals Manager at Social Links and Customer Success Manager at Hopin. Carmen's expertise includes implementing scaled digital success strategies and engaging in direct client communication. Past experience at MarketStar as a Dropbox Business Senior Account Executive involved managing sales opportunities across EMEA, NAMER, and APAC, while previous roles encompassed group sales and production assistance at major events. Carmen holds a degree in Publicidad y Relaciones Públicas from Universidad de Valladolid and a Master's in Events Management from Instituto Superior de Protocolo y Eventos (isPE).
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