Michael Nelson is an experienced process improvement consultant with a strong background in operational excellence and quality management, currently serving as a self-employed consultant since November 2020. Prior to this role, Michael held various leadership positions at Priority Health and Spectrum Health, including Director of Operational Excellence and Lead Client Service Manager, where notable achievements included enhancing patient flow times through lean-based initiatives. Michael's tenure at UnitedHealth Group spanned from 1996 to 2010, culminating as Director of Enterprise Quality, overseeing significant cost savings and process improvements across multiple segments. Michael holds a Bachelor of Science degree in Economics from San José State University.
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