Shomik Dasgupta is a seasoned professional with over 22 years of operational and functional expertise in the Banking and Financial Services Industry, Commercial Finance, and US IT Staffing. Currently, Shomik serves as the Director of Partner Service Excellence in Enterprise Payments at Priority Technology Holdings, Inc., leading Contact Center and Shared Services operations. Previously, Shomik held various roles, including Operations Manager at GENPACT and Senior Manager at US Tech Solutions, where they were responsible for substantial operational teams and drove significant productivity improvements. Shomik also holds a degree from Queen Margaret University, which supports their extensive experience in managing large-scale service delivery and operational initiatives.
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