Steve Smith

General Manager at Prism Specialties

Steve Smith currently serves as the General Manager at Prism Specialties since January 2023. Prior to this role, Steve held the position of Sales Marketing Manager at Servpro of NE Grand Rapids from August 2015 to January 2023. Steve's career also includes experience as a Senior Retail Sales Representative at Verizon Wireless from August 2008 to August 2015, and as a Mortgage Loan Officer at JPMorgan Chase from April 2005 to August 2008. Earlier in the career, Steve worked as an Account Manager at Cendant Mortgage from June 2002 to April 2005. Education was pursued at Ferris State University from 1993 to 1994.

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Grand Rapids, United States

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Prism Specialties

Specializing in contents restoration services, Prism Specialties strives to calmly and professionally guide our clients through the protection and restoration of their most precious and important possessions. Our restoration experts provide effective emergency response for residential, commercial, and industrial clients. We restore hundreds of items across the U.S., including kitchen appliances, computers, paintings, sculptures, family photography, wedding dresses, soft goods, and more! At Prism Specialties, our experts provide high-quality, cost-effective services with turnaround times that meet the requirements of claims professionals, contractors, and property owners. We are committed to world-class recovery and restoration for worry-free solutions. We know the importance of acting fast and with a purpose so we can give people their life back. Our services fall into four broad categories: electronics, art, documents, and textiles. On the electronics and equipment side, our engineers and technicians undergo continuous training to ensure they have the knowledge and skills to restore items ranging from vintage to state-of-the-art. After decades of experience in the field, our art recovery experts have developed safe and effective recovery processes that bring art and objects back to life. After a disaster, restoring valuable documents can mean the difference between recovering vital records or losing critical information. Our experience provides us the ability to re-print forms, records, and materials to get organizations back to operational as quickly as possible. Our textiles team uses hypo-allergenic detergents and process transparency to provide ease through the process and help disaster victims regain normalcy. Prism Specialties provides unparalleled customer service, and we treat our customers’ property as if it were our own. Our honest and open communication, worry-free solutions, and reduced downtime provide a return to normal, faster.


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201-500

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