Kenneth L.

Kenneth L. currently serves as Assistant Manager at PRISM+, where significant operational efficiency initiatives resulted in a 4.15% margin increase and a reduction in service costs. Previously, Kenneth held various roles at Urban Company, including Associate Business Development Manager and Associate Operations & Strategy Manager, leading multiple business verticals, enhancing customer satisfaction, and implementing effective operational improvements. With experience in customer service from MyRepublic and QCD Technology, Kenneth has consistently focused on optimizing processes and enhancing customer experiences. Kenneth holds an Honours Bachelor of Business in Business Administration and Management from University College Dublin and a Diploma in General Studies from Kaplan Singapore.