EB

Emeline Bitam

Customer Care and knowledge manager at Privateaser

Emeline Bitam has worked in a variety of roles since 2012. Emeline began their career as an Employee Polyvalente at McDonald's in 2012, followed by a role as a Monteuse Post-Production at One-Shot Audiovisuel in 2014. In 2015, they were employed as an Agent d'Accueil at CGR Cinémas, and in 2017 they worked as an Agent d'Accueil Hautement Qualifiée at Les Cinémas Pathé Gaumont. In 2018, they were a Réceptionniste Hôtellerie at Messonghi Beach Hotel, Club Marmara. Since 2019, they have been employed at Privateaser, first as a Customer Success Specialist/Content, Market & Communication Officer, then as a Customer Success Specialist and Customer Success Officer. In 2021, they began working at Joy as a Customer Care Manager and Content Manager.

Emeline Bitam's education history includes a Master of Science in Tourism Marketing & Hospitality Management from INSEEC MSc & MBA from 2019-2020, a Master of Science in International Management from INSEEC MSc & MBA from 2018-2019, a Licence in Langues et Tourisme from Université Paris-Est Marne-la-Vallée from 2016-2018, English courses and Cambridge exam training from ILAC English language school in 2016, and a Licence de Commerce in Cinéma et Audiovisuel from Université Paris-Est Marne-la-Vallée from 2011-2014. Additionally, they hold a Certification TOSA Excel 2016 from ISOGRAD - TOSA, obtained in December 2020 with a score of 679/1000.

Links


Timeline

  • Customer Care and knowledge manager

    January 1, 2023 - present

  • Customer Care Manager

    December, 2021

  • Customer Success Specialist / Content, Market & Communication officer

    May, 2021

  • Customer Success Specialist

    March, 2020

  • Customer Success Officer

    March, 2019