Jeff Sharbaugh is a seasoned technology support professional with extensive experience in various roles within the field. Currently serving as a Desktop Administrator at ProAmpac since January 2023, Jeff previously held the position of Help Desk Analyst at Ampac Packaging from May 2014 to November 2024. Additionally, Jeff has been a Technology Support Analyst at Indiana University of Pennsylvania since January 2009, providing help desk support and IT solutions for university personnel. Prior to these roles, Jeff gained valuable leadership experience as a Technology Support Group Supervisor at UPS, overseeing a team of technicians across multiple facilities and managing departmental budgets and trainings. Jeff's career began at UPS, where various positions culminated in extensive expertise in both technical support and project management. Jeff holds a Bachelor of Science degree in Computer Science from Indiana University of Pennsylvania and attended West Virginia University for engineering.
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