Melissa Gerdes has extensive experience in customer service, procurement, and business management. Currently serving as a Customer Service Specialist and Procurement Buyer at ProAmpac since September 2021, Melissa's previous roles include Business Relationship Manager at Four Corners Restoration, where responsibilities encompassed CRM system overhaul, marketing material creation, and enhancing social media presence. Earlier positions include Office Manager at Nebraska Welding LTD, where financial oversight and payroll management were key duties, and a Communications Coordinator and Sales Support role at MassMutual Financial Group, focusing on client communications and policy management. A background in sales and project coordination was developed during a lengthy tenure at Sirius Computer Solutions, as well as significant experience at Mutual of Omaha in agency support and training. Melissa holds a Bachelor of Science in Accounting and Business Administration Management from Peru State College and an Associate of Arts in Business Administration and Management from Southeast Community College.
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