Mara Bailey

Mara Bailey possesses extensive experience in IT support and engineering, currently serving as Lead Support Engineer at ProArch since March 2013, with prior roles including Sr. Engineer and Level 2 Engineer. Mara's responsibilities encompass managing IT needs for diverse environments such as local government offices and healthcare facilities, focusing on product selection, deployment, maintenance, and troubleshooting. Previously, positions at Osmose, Scene Genesis, Citibank, Harris Beach PLLC, and Eastman Kodak involved system implementations, Active Directory management, and server virtualization projects. Notable accomplishments include successful backup recovery, seamless client upgrades, and significant infrastructure improvements across various organizations. Educational background includes studies at Rochester Institute of Technology and graduation from General Brown High School with honors.