Charles Wall is a Senior Contact Centre Manager currently at Probe CX since 2024, with a rich history in leadership roles across various sectors. Previously, Charles served as General Manager at Bellwether Financial Group Pty Ltd from 2021 to 2024, overseeing multiple aspects of financial planning. From 2018 to 2021, Charles worked as Operations Manager at BoardRoom Australia, following their time as Head of CitiService for Australia & New Zealand at Citi from 2015 to 2018. Early in their career, Charles gained valuable experience in the British Army as a Sapper in 2003-2004 and held various team leader positions in the financial sector.
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