Darren Lord

Darren Lord is an accomplished executive leader with over 25 years of experience in business process outsourcing. They served as CEO at Smart Group, turning the company around before its acquisition by Acquire BPO. Darren held positions such as Country Manager at Acquire BPO and General Manager at Salmat, and currently works as Sales and Major Account Director at Probe CX, where they focus on revenue growth and client satisfaction. They have also been a board member at Sales Assured and a consultant for DL Innovation Pty Ltd, showcasing their extensive expertise in operational excellence and client management.