James P. is currently working as a Senior Business Analyst at Probe CX since April 2022. Prior to this role, James held various positions at TSA Group in Australia from January 2016 to April 2022, including System Analyst, Desktop Support Engineer, and Customer Experience & Sales Coach. James started as a Customer Experience & Sales Agent at Swift, then Moves, before moving up to a Customer Experience & Sales Agent position. James completed their education at Aoraki Polytechnic from 2012 to 2014.
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