Ricky Mutimer is currently a Senior Contact Center Manager at Probe CX, where they oversee operations and team management. Previously, from 2011 to 2018, they served as Operations Manager at Aegis Services Australia, gaining extensive BPO experience and leading teams for notable clients, including the Bank of Melbourne and Telstra. Earlier in their career, Ricky held positions such as Customer Service Supervisor at Target Australia in 2010 and Store Manager at Gull Petroleum from 2004 to 2008.
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