Julia Hart is a senior insights specialist with extensive experience driving growth through strategic insights in regulated industries, including fintech and financial services. They currently serve as the Head of Customer Insights at ProblemShared, following a significant tenure as the Head of Customer Insight and Research at Oodle Car Finance, where they established the insights function and embedded customer-centric thinking across the organization. Julia's previous roles include Research Director at ORCInternational/ENGINE Transformation and Commercial Insights Manager at RSA, showcasing their ability to deliver actionable insights across various sectors. Julia holds a Joint Honours degree in French, Spanish, and Business Studies from Swansea University.
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