Sam Butler is an operations leader specializing in SaaS, marketplace, and HealthTech. They currently serve as the Head of Service Operations at ProblemShared, where they direct a leadership team to optimize client operations and enhance service delivery. Sam previously held roles at Lantum as Operations Manager and Head of Operations, focusing on driving operational excellence in healthcare settings. Prior to that, Sam managed customer operations at Create.net and served as a Senior Customer Experience Manager and Compliance Manager at Tesco. Sam's expertise lies in data-driven decision-making and process optimization, empowering teams to implement innovative solutions.
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