Bennett Wright is an accomplished customer support leader with extensive experience in managing and optimizing high-performing teams. Currently serving as the Director of Customer Support at Procare Solutions since October 2020, Bennett oversees a team of 40 employees and focuses on enhancing support scalability while managing a diverse customer base of over 35,000 clients. Previous roles include Customer Support Manager and Customer Support Supervisor at Procare Solutions, where Bennett implemented effective training programs and a skill-based pay structure. Prior experience at OppenheimerFunds from April 2013 to January 2020 as Operations Supervisor involved leading the Client Services department through a significant acquisition, ensuring quality service amidst organizational changes. Bennett holds a Bachelor of Arts in International/Global Studies from the University of Denver and has participated in international leadership and cultural studies programs.
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