Bruce Hirsch

Bruce Hirsch is an experienced Applications Systems Consultant at Procede Software, with a career spanning from March 2006 to the present, where responsibilities include managing software implementation projects and providing technical support. Prior to this role, Bruce served as a Lead Technical Support Engineer at Newgen Results Corporation from April 2000 to March 2006, delivering technical support for CRM software and overseeing program installations. Earlier in Bruce's career, from December 1994 to March 1999, a position as Customer Service Supervisor at USAirways involved supervising a team and developing performance measurement systems for customer service representatives. Bruce holds a Bachelor's degree in Business Administration and Management from UCLA, completed between 1970 and 1974.