Frances Smith

Frances Smith has a diverse work experience spanning multiple industries. Frances began their career at Johnnie's Broasted Chicken, where they independently managed front counter and dining room tasks with a focus on providing excellent customer service. Frances then worked at Wag Hotels as a Senior Staff Guest Services, responsible for the care of boarding dogs and cats, administering medications, feeding, and organizing enrichment activities. At Glamarama Salon, Frances worked as a Front Desk Receptionist, managing schedules for stylists, promoting the business on social media, and providing excellent customer service. Frances then joined BREW Pub & Kitchen as a Server, ensuring positive customer experiences and playing supporting roles as a busser, food runner, and hostess. Frances worked at Dog Tired San Diego as a Packleader, independently driving a company vehicle to pick up and drop off dogs, managing packs of dogs in an off-leash public setting, and ensuring their safety and happiness. At Wags & Ruffs, they served as an Assistant Manager. Frances joined Seaside Sales and Marketing as a Customer Support Specialist, assisting independent distributors, resolving customer concerns, managing the professional athlete program, and providing executive customer support. Frances was later promoted to IT Project Manager, where they worked with a small team to launch a new platform for the network marketing company, focusing on developmental testing, scenario replication, and feature development. Frances's most recent role is as a Quality Assurance Engineer I at Procede Software.

Frances Smith attended Crafton Hills College from 2010 to 2013, where they pursued general education. Frances then transferred to San Francisco State University and studied there from 2013 to 2016. At San Francisco State University, Frances earned a Bachelor of Science (BS) degree in Biology with an emphasis in zoology.