Karen Baughman

Karen Baughman has a diverse work experience spanning various roles in customer success, customer service, and teaching.

Their most recent role was as a Customer Success Account Specialist at Procede Software. Prior to that, they worked as a Customer Success Advocate at Aviva Systems Biology and as a Customer Care Specialist II at Illumina.

Karen gained extensive knowledge and skills in customer service and order management as a Customer Service Associate at Telesis Bio (formerly Codex DNA). Their responsibilities included managing customer inquiries, providing guidance, preparing quotations and sales orders, and facilitating customer growth.

Before entering the customer service field, Karen worked as a Secondary Science teacher at the California Teachers Association. Karen collaborated with colleagues on curriculum planning, developed NGSS curriculum, and implemented project-based lessons.

Additionally, Karen has experience in a technical role as a Pipette Calibration Technician at Brinkmann Eppendorff. Their responsibilities included repairing and maintaining pipettes, communicating with customers, and ensuring accurate record-keeping.

Karen Baughman's work experience reflects their expertise in customer service, teaching, and technical roles.

Karen Baughman attended California Polytechnic State University-San Luis Obispo from 1998 to 2003, where they earned a Bachelor of Science degree in Microbiology. After a break from academia, they then pursued a Master of Education degree in Education at the University of LaVerne in LaVerne, Ca, from 2007 to 2009. Recently, in 2020, Karen has enrolled in UC San Diego Extended Studies to study Business Administration and Management, General. The current status of their degree is unknown.