Procentia is a leading global pensions software company known for its award-winning IntelliPen administration and management platform.

Established in the UK and North America, we’ve been driving innovation for 21 years. 

We’ve set the industry standard by meeting the demand for self-serve technology and providing meaningful consumer-like experiences expected from online platforms.

Launched in 2004, IntelliPen was the first fully web-based administration platform, an unprecedented concept at that time. Since then, we’ve capitalised on emerging technologies to deliver the most advanced solution on the market. 

In 2022 and 2023 we were voted the number one ‘UK Pension Administration Software Provider’ by Professional Pensions.

IntelliPen provides unparalleled levels of self-service for administrators, employers, trustees, and over 2.5 million pension scheme members. Feature-rich portals allow members to take control of their financial security and participate in retirement planning without administrator support.

Highly configurable, it comprises integrated modular systems that streamline processes from new member registration to retirement and allows collaboration on the same workflows. It delivers up to 90% time and cost efficiencies by automating member retirements, validation, benefit calculations, reporting and pensioner payroll.

Our clients include BT Pension Scheme, BP, DHL, Legal & General, Rolls-Royce, Retirement System City of Detroit and the YWCA. 


Book an exploratory call and see how we can transform your pensions administration and management:   calendly.com/procentia

Enterprise Software

Retirement

Procentia

Procentia's headquarters in Bristol, United Kingdom

This department specializes in delivering and managing the execution of implementation projects for clients.

Implementation Services

The Technology Team at Procentia is responsible for the development, maintenance, and innovation of the company's IntelliPen administration and management platform. Comprised of key roles such as software developers, web developers, IT infrastructure specialists, and quality assurance engineers, the team ensures the platform remains cutting-edge, secure, and highly efficient. They work on enhancing feature-rich portals, automating key processes, and integrating new technologies to deliver unparalleled self-service experiences for pension scheme administrators, employers, trustees, and members.

Technology Team

This department focuses on analyzing business needs and requirements to drive solutions and improve processes.

Business Analysis

This department oversees the planning, execution, and completion of projects while ensuring alignment with organizational goals.

Project Management

The Leadership Team at Procentia oversees the strategic direction and operational management of the company. This team, comprising the President, Chief Operating Officer, Chief Technology Officer, Vice President of Operations, and Group CEO, drives innovation and ensures that Procentia continues to meet and exceed industry standards. They spearhead efforts to enhance the IntelliPen platform, support client relationships, and capitalize on emerging technologies to maintain Procentia’s position as a leader in global pensions software.

Leadership Team

This department focuses on managing client relationships and ensuring customer satisfaction.

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Other teams

Technology Team

Business Analysis

Project Management

Leadership Team

Client Management