Nicole Fallon serves as an Account Manager and Campaign Project Lead for the Process Excellence Network division at IQPC, where responsibilities include guiding clients in business model innovation and strategic enterprise transformation. Previous roles at IQPC involved connecting industry leaders in Shared Services and Oil & Gas with essential tools for growth and transformation. Nicole has also worked at Willow Integra LLP, focusing on digital marketing for various retail and lifestyle brands, and at TransPerfect, managing luxury fashion clients and overseeing translations. Educational qualifications include a degree in Modern Languages with Translation and Interpreting from Swansea University and an Erasmus study period at Universitat Autònoma de Barcelona.