Jim Duffy

Before founding PRO, Jim Duffy was Senior Partner of a Big 4 consultancy where he helped establish two global practices – e-Business Strategy and Advanced Technology Strategy..

1996-2000: CEO of Benchmarking Partners, the first Internet research firm. Benchmarking developed the Customer Oriented (COMS) reference model of Internet best practices across major industries and functions (eg. CPFR in Retail/Consumer.) As a result, Benchmarking was commissioned to built the ‘process models’ for the major technology vendors such as SAP’s Solution Maps; Oracles e-business calculator; Cisco’s NetIQ. Benchmarking also conducted seminal ROI research supporting Michael Hammer’s ‘Second Wave of ERP.’

1985-1996: CO-COO Gemini Consulting, the leading firm in re-engineering.

Columbia MBA (’83.) and started his career with IBM in Network Computing.