Jamie Friddle possesses a diverse professional background in customer service and human resources. Starting as a Call Center Specialist at Alorica from October 2015 to September 2018, Jamie excelled in assessing customer needs and meeting management goals. Following this role, Jamie served as a Customer Service Representative for the Minnesota Department of Public Safety from October 2018 to April 2021, effectively addressing customer complaints. Jamie then transitioned to ABC Legal Services as a Process Server Specialist from April 2021 to September 2022, where pay issues were resolved and accuracy was audited within the HRIS system. Currently, Jamie holds the position of Human Resources Generalist at Process Technology since April 2024, after working as a Human Resources Generalist at Bend-Tech from November 2022 to May 2024. Jamie also serves as a Program Manager at Surge Staffing since October 2025. Jamie holds a Bachelor of Business Administration degree with a focus on Human Resources Management from Western Governors University.
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