Matt Long

Matt Long serves as the Director of Enterprise Customer Success at ProcessMaker, focusing on enhancing the Customer Success team and maximizing customer value from the digital process automation platform. Prior to this role, Matt Long was the Head of Client Success at excelerate Digital Agency, where responsibilities included building and leading a 40-member Client Success team. Experience at McClatchy includes roles as Senior Director of Client Success, overseeing a 90-person team, and Digital Business Transformation Director, leading initiatives to reinvent the digital customer experience. Additional expertise was gained as Regional PreMedia Digital Manager and Sales, Operations and Creative Manager at The News & Observer Publishing Company. Matt Long holds a BA in Communications from the University of North Carolina at Chapel Hill.