Bernice Berrisford

Bernice Berrisford is a Senior IT Product Owner with extensive experience in designing and delivering end-to-end billing and financial solutions. They previously worked as a Business Analyst and Operations Manager at Omni Energy, where they identified system improvements and implemented new processes to enhance operational efficiency. Bernice's earlier experience includes roles at npower, including Senior Test Analyst and Senior Customer Service Advisor. They are currently employed at Utilita Energy, focusing on developing business cases and collaborating with technical teams to ensure successful implementation of solutions.