Chris Heap currently serves as a Senior Product Manager at Procode, a position held since November 2024. Prior to this role, Chris was Product Lead at Tesseract by Asolvi from July 2020 to October 2024, focusing on the development of a cloud-based service management platform. Chris's experience at Asolvi spans multiple roles, including Product Manager, Area Product Owner, and Senior Application Support Analyst, dating back to July 2016. Earlier in Chris's career, Chris held various positions at Tesseract Field Service Management Software, starting as a Systems Support Programmer and advancing to Technical Team Manager, overseeing technical solutions and professional services from August 1997 to July 2016. Throughout this extensive experience, Chris has developed a deep expertise in product management and service operations optimization within the field service management software sector.
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