Ana Hoang is a seasoned professional with extensive experience in customer support and integration, currently serving as a Senior Integration Specialist at Procore Technologies since September 2022. Previously held roles include Integration Support Specialist and Customer Support Representative, where Ana managed technical issues, trained new hires, and achieved a 98% customer satisfaction score. Before Procore, Ana worked as a Marketing Specialist at Precise Realty & Investment Group, focusing on client engagement through personalized gift campaigns, and spent over seven years at Round Rock ISD as a Classroom Teacher and Team Lead. Ana holds a Bachelor of Applied Science in Early Childhood Education and Teaching from The University of Texas at Austin.
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