Emily Williams is a seasoned professional with extensive experience in education program management and instructional design at Procore Technologies since June 2016. As a Senior Education Program Manager, Emily specializes in localizing customer education content for over nine languages, developing training materials for global audiences, and overseeing strategic planning and vendor management. Emily's prior roles at Procore include Customer Success Enablement Specialist and Revenue Operations Specialist, with a focus on improving business processes and enhancing team efficiency. Additionally, Emily has a background in broadcasting, having served as a Radio Host at KCSB-FM and as KJUC Program Director, where responsibilities included training and evaluating new programmers and publicizing the station. Emily holds a Bachelor of Arts in Communication from UC Santa Barbara and has technical expertise in various tools, including Atlassian, Skilljar, Salesforce, and Audacity.
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