Gabe Lee is an accomplished professional with experience in customer success, human resources, and technical support. Currently serving as a Customer Success Manager at Procore Technologies, Gabe has achieved notable performance metrics, including an average net revenue retention (NRR) of 123.206% and a gross revenue retention (GRR) of 89%. At KPRS Construction Services, Inc., Gabe has held several roles, including HR Specialist and Learning and Development Lead, where responsibilities included managing educational resources and employee training to enhance recruitment and retention efforts. Previously, Gabe worked as a Project Engineer, facilitating communication and collaboration across various departments to ensure timely project execution. Earlier experiences at Apple involved providing technical support and customer service to business clients, while educational qualifications include a Bachelor of Arts in Social Sciences - Psychology from Azusa Pacific University and graduate coursework in Psychology at Biola University.
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