Greg Dutson is an accomplished customer experience and insights professional currently serving as the Voice of the Customer Manager at Procore Technologies, where responsibilities include the design and execution of customer surveys and analysis. Previously, Dutson held various roles such as Contracted Customer Insights Program Manager at Palo Alto Networks, focusing on Voice of the Customer programs, and Customer Experience Program Manager at Turntide Technologies, overseeing advocacy and advisory initiatives. Additional experience includes Customer Success Operations Lead at Ivanti, Customer Experience Analyst at Alaska Communications, and Operations Manager with the US Army, leading teams and programs. Dutson holds an MBA in Data Analytics and a BBA with double majors in Marketing and Global Logistics & Supply Chain Management from the University of Alaska Anchorage.
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