Jonathan Kim is an experienced professional in customer success management with a diverse background in the technology and customer service sectors. Currently serving as Manager of Enterprise Customer Success at Procore Technologies since July 2017, Jonathan has held multiple roles within the company, focusing on enhancing project efficiency through effective communication and documentation in construction management software. Prior to this, Jonathan was a Senior Customer Success Manager at LoyaltyPlant, managing accounts and implementing successful onboarding processes for clients. Jonathan began the career at cielo24, evolving from Operations Intern to Product Specialist Team Lead. Jonathan holds a Bachelor of Arts in Psychology from UC Santa Barbara.
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