Josiah J.

Payment Operations Support Analyst

Josiah J. is a Payment Operations Support Analyst at Procore Technologies, where responsibilities include analyzing bank details for the Procore Pay platform, training customers via ZenDesk, and resolving discrepancies using Databricks. Previously served as a Senior ERP Integration Support Specialist, troubleshooting various accounting software integrations. Josiah's experience at Expedia Group as a Billing Specialist involved addressing payment disbursement issues and managing customer inquiries efficiently. Josiah began a career at MidSouth Bank as a Customer Care Specialist, focusing on providing exceptional customer service and enhancing training materials. Josiah holds a Bachelor's degree in Finance from the University of Louisiana at Lafayette.

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