Maggie H. has extensive experience in hotel and restaurant management, having managed operations and consulting services for various chef-driven restaurant concepts and cocktail bars from July 2012 to September 2019. Prior to this, Maggie served as Lead Technical Writer at BLUE LANCE from October 2007 to October 2009, where responsibilities included creating user guides, marketing copy, and interactive training programs. From May 2021 to May 2022, Maggie worked at Procore Technologies as a Documentation & eLearning Customization Specialist, guiding clients through CMS and LMS solutions. Additional roles at Procore included positions as Senior Technical Writer, Senior UX Content Designer, and Principal Technical Writer, leading a team of international product writers specializing in platform and AI documentation. Maggie is an alumnus of The Culinary Institute of America.
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