Marie Hagstrom

Director, International Customer Support

Marie Hagstrom serves as the Director of International Customer Support at Procore Technologies since September 2023. Prior to this role, Marie held the position of Head of Technical Support at ClickUp from January to September 2023, leading the international Technical Support organization. Marie's extensive experience includes serving as Director Technical Support at DocuSign, where responsibilities encompassed managing technical support and customer success teams across EMEA from May 2017 to November 2022. Other notable roles at DocuSign included Senior Manager and Customer Support Manager, focused on supporting the company's eSignature and Protect & Sign product range. Earlier experience at Symantec spanned almost a decade, with roles ranging from Associate Manager to Supervisor, managing multilingual technical support teams. Additionally, Marie has worked as a Reservations Agent at Lufthansa and as a Customer Service Representative at Borders and IBM. Marie holds a secondary school diploma in Art and Design from Västermalm gymnasieskola, earned between 2002 and 2005.

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