Mary Barbour

Mary Barbour, PMP, currently serves as a Commercial Customer Success Engineer and previously as a Customer Success Manager at Procore Technologies since September 2021. Prior experience includes roles at Mood Media from February 2013 to October 2021, where Mary held multiple positions, including Enterprise Customer Success Manager and Mid-Market Customer Success Manager, managing significant enterprise accounts and consistently meeting growth and retention goals. Earlier in the career, Mary worked at Blizzard Entertainment as a Senior Support Representative & Tier 2 Game Master, contributing to notable game projects such as World of Warcraft and Starcraft II, while providing exceptional customer service. Early experience also includes a bookselling role at Barnes & Noble, where Mary coordinated high-profile events and maximized sales through customer engagement.