Melissa Licht is a seasoned professional with extensive experience in business operations and process improvement, currently serving as a Business Process Architect at Procore Technologies since April 2021. Prior to this role, Licht worked as the Director of Global Business Operations at Korn Ferry, where support was provided to 200 global Commercial Sellers in streamlining the order to contract process. Previous positions include Global Director of Sales Operations and Global Director of Process Improvement and Systems at TwentyEighty, where initiatives focused on revenue transformation and operational efficiencies for a $70M training company. Earlier experience includes roles at the United States Mint, Deloitte, and Ferguson Enterprises, with a strong background in supply chain management and analysis. Licht holds a Bachelor of Science degree in Applied and Computational Mathematics from Carnegie Mellon University.
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