Monica Uy

Monica Uy serves as a Customer Support Manager at Procore Technologies since May 2022, where responsibility includes managing a high-performing team and collaborating on best practices to enhance customer success. Previously, Monica held the role of Account Executive during a company acquisition, navigating changes while sourcing new contracts and fostering client relationships. Prior experience includes serving as a Sales Development Representative at Starbucks, where significant achievements included launching a successful store concept and mentoring teams to enhance customer experiences. Monica’s earlier roles involved operations management and event coordination, with a strong focus on client relationships and operational excellence. Monica holds a Bachelor of Science in Hospitality and Tourism Management from the University of Florida.