Rachel Bourland is a seasoned professional in Customer Success and Account Management, currently serving as Senior Manager for Public Sector Customer Success at Procore Technologies since April 2017. With a progressive career at Procore, Rachel has held various roles focused on building and retaining the Owners client base, overseeing team development, and driving customer success initiatives. Prior experience includes account management and technical recruiting at TEKsystems, sales representation at Coverings, and internship roles that provided foundational skills in customer engagement, finance, and administration. Rachel holds a Bachelor's degree in Business Administration with a concentration in Finance from California Polytechnic State University-San Luis Obispo.
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