Raymond Barrett possesses extensive experience in customer support, account management, and client implementation, currently serving as a Revenue Operations Support Specialist and Customer Success Manager at Procore Technologies since January 2018. In this role, Raymond manages the eCS team in Sydney, focusing on the implementation of new accounts, ongoing customer support, and identifying upsell and cross-sell opportunities. Previously, Raymond was an Implementation Manager at Procore, facilitating the integration of new clients. Prior experience includes serving as a Senior Account Manager at CreditorWatch, where responsibilities included growth opportunities for client accounts, training, and project coordination, and as a Customer Solutions Specialist at Stellar, providing tailored customer suggestions. Additionally, Raymond worked as a Lead Invigilator for IELTS tests, overseeing testing administration and team direction. Raymond holds a Bachelor of Science in Psychology from the University of Wollongong and completed secondary education at The Illawarra Grammar School.
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