Rose Austin has a diverse background in customer support and workforce management, with experience at Verizon from May 2016 to May 2020 as a Customer Support Specialist. In 2024, Rose served as a Real Time Analyst at Procore Technologies, responsible for monitoring and managing customer support queues while ensuring efficient operations and client satisfaction. Prior roles include Integration Support Specialist, Customer Service Representative at KellyConnect, and a mentoring position, alongside providing customer service for Apple. Rose attended Mars Hill University during 2014-2015 as a freshman.
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