Suzanne Kelchner serves as the Sr. Manager of Technical Documentation at Procore Technologies since August 2022, with extensive experience in technical writing and documentation management across various industries. Kelchner has held key positions such as Associate Director of Technical Writing at CALYX and Associate Director of Technical Publications at PAREXEL, where efforts included streamlining content, enhancing documentation processes, and collaborating cross-functionally with teams to improve efficiency and effectiveness of technical communications. With a background in technical writing and educational leadership, Kelchner has developed strong coaching and mentoring skills, focusing on continuous improvement and team empowerment. Educational credentials include a BA in English with a Technical Writing Certificate from California State University, Long Beach, and a Business Analyst Certificate from UC Irvine.
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