Thomas O'Connell has extensive experience in customer success and implementation within the SaaS industry, currently serving as a Customer Success Engineer and previously as a Customer Success Manager and Implementation Manager at Procore Technologies since November 2016. Prior to Procore, Thomas held roles at PowerSchool Group LLC as a Senior Implementation Specialist for enterprise-level projects supporting Pre K-12 education, and at InfoSnap, Inc. as a Solutions Specialist. Early career experiences include positions in digital content management at Skater HQ and various production roles at Fox Sports West, Root Sports, and Washington State University Sports Video. Thomas holds a Bachelor of Arts in Communications with an emphasis on Broadcast Production from Washington State University.
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