Ryan Szostak is an experienced customer support advocate currently employed at Procurify since December 2023. Prior to this role, Ryan served as a Senior Customer Support Advisor at Productboard from September 2021 to December 2023, where notable achievements included maintaining a 98% customer satisfaction rating while managing over 6,000 Zendesk tickets. Earlier experience includes positions at HoneyBadger Bitcoin as a Customer Support Specialist, where Ryan educated customers on cryptocurrencies and managed compliance tasks, and at the City of Surrey as a Lifeguard and Swim Instructor. Ryan's background also encompasses leadership as the Head Swim Coach for the Pacific Sea Wolves Swim Club's junior program. Academic credentials include a Bachelor of Arts in Economics with a Minor in Business Administration from Simon Fraser University.
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