Vanessa D. is a seasoned professional with extensive experience in knowledge development and customer support. Currently serving as a Senior Knowledge & Training Specialist at Procurify since September 2018, Vanessa D. focuses on creating and maintaining knowledge base articles and training materials for the software platform, while collaborating with product, engineering, and support teams to enhance user experience. Prior roles include Advanced Technical Support at Procurify, Real-time Support at Shaw Communications, Customer Service Representative at TD, and Independent Business Owner for Coastal Painting, offering residential and commercial services. Vanessa D. holds an educational background from Eton College, where attendance spanned from 2013 to 2014.
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