Macrina S.

Macrina S. is an experienced professional currently serving as the Head of Customer Success and Implementation at PRODA LTD. With a Bachelor’s degree in Public Relations from San Jose State University, Macrina has built a career focused on scalable customer experience and relationship management across various sectors. Previously, Macrina held roles such as Director of Global Frontline Support at Aircall and Senior Director of Global Support at VTS, where they managed teams and collaborated on strategic projects. Their early career includes positions as Account Manager at Chartbeat and Disqus, where they honed their skills in client relationships and campaign management. Passionate about fostering product advocates, Macrina is dedicated to enhancing client solutions in growing business environments.