Carlos A. Berraz

Carlos A. Berraz has extensive experience in various roles across the technology and operations sectors. Currently serving as Assistant Manager at Prodapt since January 2021, Carlos has previously held positions including Fulfillment Specialist at Dell from July 2009 to November 2015 and Senior Helpdesk Specialist at NTT DATA Services from November 2015 to June 2020, where responsibilities included infrastructure design and management. Additionally, Carlos worked as Operations Team Lead at Western Union from June 1997 to August 2009, focusing on training, claims, daily accounting reports, and analysis of international invoices. Carlos holds a degree in Teaching English as a Second or Foreign Language from Florida State University, a degree in Administración Maritima from Universidad de Panamá, and a diploma in Computer Hardware Technology from All Computer Institute.