Sugannath K is an experienced operations manager currently at Prodapt, overseeing end-to-end contact center chat process operations while ensuring adherence to service level agreements and quality standards. With a background in Telecom Billing and Revenue Assurance, Sugannath has effectively managed projects at Accenture as a team lead, focusing on identifying revenue leakages and recommending solutions. Sugannath's career began at HCL Enterprise as a process associate in the banking and telecom domains, specifically in account creation and internal audits. Sugannath holds a Bachelor of Computer Application degree from the University of Madras.
This person is not in any teams
This person is not in any offices