Johanna Rojas

Johanna Rojas is an experienced Microsoft Dynamics 365 CRM Consultant at Prodware since February 2020, specializing in troubleshooting and user support for Dynamics CRM issues. Prior to this role, Johanna served as a CRM and Loyalty Specialist at Casa del Libro from October 2016 to February 2020, where responsibilities included migrating to and implementing Salesforce Marketing Cloud and developing customer journeys and marketing automation. Academic qualifications include a Master of Business Administration from Universidad Francisco de Vitoria and a Bachelor of Business Administration from Universidad Pontificia Bolivariana.